About the Safe Car Seat Program
The safety of our young users is our priority, and that’s why Kiddy guarantees free membership in the SAFE CAR SEAT PROGRAM, which allows you to replace a car seat that has been in an accident with a new one.
Research involving a thorough analysis of individual components has proven that car seats installed in cars involved in an accident or a road collision experience micro-damage, which makes continued safe use impossible. We treat this fact seriously.
Research involving a thorough analysis of individual components has proven that car seats installed in cars involved in an accident or a road collision experience micro-damage, which makes continued safe use impossible. We treat this fact seriously.
How can you replace a car seat that has been involved in an accident?
01
Prepare your documents
You’ll need: proof of purchase, a police report from the accident, a report of the vehicle damage to the insurer, and photo documentation from the scene of the accident.
02
Complete the form
Just provide your contact details, information about the collision and the car seat involved.
03
Wait for the courier
You don’t pay for shipping the car seat. After a review and approval of the application, we’ll send you a label that you need to place on the package before the courier arrives.
Frequently asked questions
Within 30 days of the accident/collision/traffic incident, complete the form available on our website in the “Safe Car Seat” tab. Upon consideration of your application, you’ll receive its number and further instructions for the replacement of the car seat. We’ll also give you a date on which a courier will arrive to pick up the package.
To join the programme, you must attach your proof of purchase with the form, as well as one of the following documents:
– a copy of the police report of the accident/collision/traffic incident that the Participant was part of, including a note that there was a correctly installed car seat in the car,
– a copy of the road accident damage report submitted to your insurer containing a note that there was a correctly installed car seat in the Participant’s car,
– photo documentation from the site of the accident/collision/traffic incident (showing the appearance of the car seat and damage to the cars) that the Participant was part of.
– a copy of the police report of the accident/collision/traffic incident that the Participant was part of, including a note that there was a correctly installed car seat in the car,
– a copy of the road accident damage report submitted to your insurer containing a note that there was a correctly installed car seat in the Participant’s car,
– photo documentation from the site of the accident/collision/traffic incident (showing the appearance of the car seat and damage to the cars) that the Participant was part of.
Application form
Have questions or need help filling out the form? Contact us:
support@kiddy.com Contact numberMon-Frid 8:00 – 15:00
You must complete the fields marked with an asterisk (*) to register for the Safe Car Seat Program.
Have questions or need help filling out the form? Contact us:
support@kiddy.com Contact numberMon-Frid 8:00 – 15:00
Can’t find an answer to your question? Contact us at:
support@kiddy.com
Contact for individual customers
+48 616 460 831
Contact number
