{"id":3889,"date":"2022-07-13T13:06:35","date_gmt":"2022-07-13T11:06:35","guid":{"rendered":"https:\/\/kiddy.com\/?page_id=3889"},"modified":"2023-07-17T16:11:37","modified_gmt":"2023-07-17T14:11:37","slug":"garantie-de-10-ans","status":"publish","type":"page","link":"https:\/\/kiddy.com\/fr\/garantie-de-10-ans\/","title":{"rendered":"Garantie de 10 ans"},"content":{"rendered":"<section id=\"\" class=\"txt acf-block acf-block-id-block_db24a4ebc862ed857bd002811d72bc3d \">\n\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-lg-8 offset-lg-2\">\n\t\t\t\t<h1 class=\"title\">Garantie de base et extension de garantie<\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-lg-8 offset-lg-2\">\n\t\t\t\t<div class=\"txt__txt\"><p>Tous les si\u00e8ges auto de la marque Kiddy b\u00e9n\u00e9ficient d&#8217;une garantie de base de 2 ans. Pour \u00e9tendre gratuitement votre garantie \u00e0 10 ans, veuillez remplir le <a href=\"http:\/\/rma.kiddy.com\/10yw\/?lang=fr\" target=\"_blank\" rel=\"noopener\">formulaire de demande<\/a> au plus tard 30 jours apr\u00e8s la date d&#8217;achat.<\/p>\n<p>Nous avons confiance dans la qualit\u00e9 des produits Kiddy, c&#8217;est pourquoi nous offrons \u00e0 nos clients un programme de garantie de 10 ans. Nous voulons que les clients aient confiance et qu&#8217;ils aient l&#8217;esprit tranquille lorsqu&#8217;ils ach\u00e8tent nos produits. L&#8217;inscription au programme de garantie de 10 ans est gratuite et sans probl\u00e8me. Il suffit de remplir le formulaire de demande sur www.kiddy.com dans les 30 jours suivant l&#8217;achat.<\/p>\n<ul>\n<li>Tous les produits Kiddy b\u00e9n\u00e9ficient d&#8217;une garantie de 2 ans. Vous pouvez prolonger cette p\u00e9riode \u00e0 10 ans dans les 30 jours suivant l&#8217;achat.<\/li>\n<\/ul>\n<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"kroki\" class=\"steps acf-block acf-block-id-block_1227591aba09ab8925c776281306dec5  acf-block--mb\">\n\n\t\t\t\t\t<div class=\"container\">\n\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-lg-10 offset-lg-1\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"steps__title steps__title--mb16\">Comment obtenir une garantie de 10 ans? <\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"steps__description\"><p>Veuillez noter que vous devez vous enregistrer dans un d\u00e9lai maximum de 30 jours \u00e0 compter de la date d&#8217;achat pour b\u00e9n\u00e9ficier du programme de garantie de 10 ans.<\/p>\n<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"steps__items\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"steps__item steps__item--33\">\n\t\t\t\t\t\t\t<span class=\"steps__item__index\">01<\/span>\n\t\t\t\t\t\t\t<div class=\"steps__item__content\">\n\t\t\t\t\t\t\t\t<h3 class=\"steps__item__title\">Pr\u00e9parez votre preuve d&#8217;achat <\/h3>\n\t\t\t\t\t\t\t\t<p class=\"steps__item__description\">Vous en aurez besoin pour remplir correctement le formulaire \u00e0 l&#8217;\u00e9tape suivante. <\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"steps__item steps__item--33\">\n\t\t\t\t\t\t\t<span class=\"steps__item__index\">02<\/span>\n\t\t\t\t\t\t\t<div class=\"steps__item__content\">\n\t\t\t\t\t\t\t\t<h3 class=\"steps__item__title\">Remplissez le formulaire<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"steps__item__description\">Remplissez tous les champs du formulaire requis pour vous inscrire au programme. N&#8217;oubliez pas de le faire dans un d\u00e9lai maximum de 30 jours \u00e0 compter de la date d&#8217;achat.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"steps__item steps__item--33\">\n\t\t\t\t\t\t\t<span class=\"steps__item__index\">03<\/span>\n\t\t\t\t\t\t\t<div class=\"steps__item__content\">\n\t\t\t\t\t\t\t\t<h3 class=\"steps__item__title\">Attendez l&#8217;information de retour<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"steps__item__description\">Nous vous enverrons un e-mail confirmant votre inscription au programme.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"steps__buttons\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"button button--bordered steps__button\" href=\"https:\/\/kiddy.com\/fr\/reglement-de-garantie-de-10-ans\/\" target=\"_blank\">Modalit\u00e9s et conditions<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button button--black button--arrow steps__button button--long\" href=\"http:\/\/rma.kiddy.com\/10yw\/?lang=fr\" target=\"_blank\">Obtenez une garantie de 10 ans<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<\/section>\n\n\n\n<section id=\"\" class=\"faq acf-block acf-block-id-block_c6d122eb6581892e8a02be01b61c38d2  acf-block--mb acf-block--mt\">\n\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-md-10 offset-md-1 col-lg-8 offset-lg-2\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"faq__items\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\" data-accordion-group>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-accordion>\n\t\t\t\t\t\t\t<button class=\"faq__item__header\" itemprop=\"name\" data-accordion-header>Que dois-je faire pour b\u00e9n\u00e9ficier de la garantie de 10 ans?<\/button>\n\t\t\t\t\t\t\t<div class=\"faq__item__body\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-accordion-body>\n\t\t\t\t\t\t\t\t<div itemprop=\"text\">\n\t\t\t\t\t\t\t\t\tPour b\u00e9n\u00e9ficier de la garantie de 10 ans, il suffit d&#8217;enregistrer votre produit sur www.kiddy.com dans les 30 jours suivant l&#8217;achat.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-accordion>\n\t\t\t\t\t\t\t<button class=\"faq__item__header\" itemprop=\"name\" data-accordion-header>De quels documents ai-je besoin pour m&#8217;inscrire au programme de garantie de 10 ans?<\/button>\n\t\t\t\t\t\t\t<div class=\"faq__item__body\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-accordion-body>\n\t\t\t\t\t\t\t\t<div itemprop=\"text\">\n\t\t\t\t\t\t\t\t\tVous devez pr\u00e9senter votre preuve d&#8217;achat pour b\u00e9n\u00e9ficier du programme de garantie de 10 ans.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-accordion>\n\t\t\t\t\t\t\t<button class=\"faq__item__header\" itemprop=\"name\" data-accordion-header>Comment faire une r\u00e9clamation?<\/button>\n\t\t\t\t\t\t\t<div class=\"faq__item__body\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-accordion-body>\n\t\t\t\t\t\t\t\t<div itemprop=\"text\">\n\t\t\t\t\t\t\t\t\tPour faire une r\u00e9clamation, remplissez le formulaire disponible sur www.kiddy.com. Dans votre demande, d\u00e9crivez le d\u00e9faut en d\u00e9tail et, si vous le pouvez, joignez des photos ou une courte vid\u00e9o montrant le probl\u00e8me. Une fois votre demande accept\u00e9e, nous vous contacterons pour vous informer du num\u00e9ro de dossier attribu\u00e9 et de la suite de la proc\u00e9dure de plainte. \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"\" class=\"contact-info acf-block acf-block-id-block_ecbb43582019ea2425602b876c05a93f  acf-block--mb acf-block--mt\">\n\n\t<div class=\"container\">\n\t\t<div class=\"row contact-info__row\">\n\t\t\t<div class=\"col-12 col-lg-5 order-1 order-lg-0\">\n\t\t\t\t<h4 class=\"contact-info__title\">Vous n&#8217;avez pas obtenu de r\u00e9ponse \u00e0 votre question? Veuillez nous contacter<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"contact-info__group\">\n\t\t\t\t\t\t\t<a href=\"mailto:soutien@kiddy.com\" class=\"contact-info__group__link\">soutien@kiddy.com<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"contact-info__group__description\">Contact pour les clients priv\u00e9s<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-lg-6 offset-lg-1 order-0 order-lg-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture class=\"contact-info__picture\">\n\t\t\t\t\t\t<source srcset=\"https:\/\/kiddy.com\/app\/uploads\/2022\/07\/Kobieta-zapinajaca-pasy-dziecku-w-foteliku-Kiddy-CRUISERFIX3.webp\" type=\"image\/webp\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"contact-info__img\" src=\"https:\/\/kiddy.com\/app\/uploads\/2022\/07\/Kobieta-zapinajaca-pasy-dziecku-w-foteliku-Kiddy-CRUISERFIX3.jpg\" width=\"1632\" height=\"1224\" alt=\"\">\n\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3889","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie de 10 ans - Kiddy<\/title>\n<meta name=\"description\" content=\"Garantie de 10 ans \u2606 Enregistrement gratuit \u2606 Remplacement gratuit de la pi\u00e8ce d\u00e9fectueuse \u2606 Remplacement gratuit du si\u00e8ge par un nouveau.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kiddy.com\/fr\/garantie-de-10-ans\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie de 10 ans - Kiddy\" \/>\n<meta property=\"og:description\" content=\"Garantie de 10 ans \u2606 Enregistrement gratuit \u2606 Remplacement gratuit de la pi\u00e8ce d\u00e9fectueuse \u2606 Remplacement gratuit du si\u00e8ge par un nouveau.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kiddy.com\/fr\/garantie-de-10-ans\/\" \/>\n<meta property=\"og:site_name\" content=\"Kiddy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/kiddypolska\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-17T14:11:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kiddy.com\/app\/uploads\/2022\/09\/Logo-Kiddy-Engineered-with-love.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"841\" \/>\n\t<meta property=\"og:image:height\" content=\"595\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Garantie de 10 ans - 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