{"id":2861,"date":"2022-07-13T13:06:35","date_gmt":"2022-07-13T11:06:35","guid":{"rendered":"https:\/\/kiddy.com\/?page_id=2861"},"modified":"2023-01-11T13:41:20","modified_gmt":"2023-01-11T12:41:20","slug":"10-year-warranty","status":"publish","type":"page","link":"https:\/\/kiddy.com\/en\/10-year-warranty\/","title":{"rendered":"10-year warranty"},"content":{"rendered":"<section id=\"\" class=\"txt acf-block acf-block-id-block_d74ee7e6c4b295f3fd92c5b39a2caca7 \">\n\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-lg-8 offset-lg-2\">\n\t\t\t\t<h1 class=\"title\">Extended and basic warranty<\/h1>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-lg-8 offset-lg-2\">\n\t\t\t\t<div class=\"txt__txt\"><p>All Kiddy car seats come with a two-year basic warranty. To extend your warranty to 10 years for free, complete the <strong><a href=\"https:\/\/rma.kiddy.com\/10yw\/?lang=en\" target=\"_blank\" rel=\"noopener\">application form<\/a><\/strong> <strong>within 30 days of purchase.<\/strong><\/p>\n<p>We back the quality of Kiddy products, so we offer our customers an extended 10-year warranty programme. We want customers to have full peace of mind when buying our products. Registration in the 10-year warranty programme is free and easy. Just complete the application form at www.kiddy.com within 30 days of purchase.<\/p>\n<ul>\n<li>All Kiddy products come with a two-year warranty. You can extend this period to 10 years within 30 days of purchase.<\/li>\n<li>Free repair of a damaged part.<\/li>\n<li>Free replacement of a damaged part if repair is not possible.<\/li>\n<\/ul>\n<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"kroki\" class=\"steps acf-block acf-block-id-block_1647508e29bbe116fcb699e4a7e17e82  acf-block--mb\">\n\n\t\t\t\t\t<div class=\"container\">\n\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-lg-10 offset-lg-1\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"steps__title steps__title--mb16\">How can you get 10-year warranty?<\/h2>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"steps__description\"><p><strong>Please note!<\/strong> To take advantage of the 10 warranty programme, you need to register the product <strong>within 30 days of purchase.<\/strong><\/p>\n<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"steps__items\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"steps__item steps__item--33\">\n\t\t\t\t\t\t\t<span class=\"steps__item__index\">01<\/span>\n\t\t\t\t\t\t\t<div class=\"steps__item__content\">\n\t\t\t\t\t\t\t\t<h3 class=\"steps__item__title\">Prepare proof of purchase<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"steps__item__description\">It&#8217;ll be required to correctly complete the form in the next step.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"steps__item steps__item--33\">\n\t\t\t\t\t\t\t<span class=\"steps__item__index\">02<\/span>\n\t\t\t\t\t\t\t<div class=\"steps__item__content\">\n\t\t\t\t\t\t\t\t<h3 class=\"steps__item__title\">Complete form<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"steps__item__description\">Complete all fields in the form needed to register for the programme. Remember to do this within 30 days of purchase.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"steps__item steps__item--33\">\n\t\t\t\t\t\t\t<span class=\"steps__item__index\">03<\/span>\n\t\t\t\t\t\t\t<div class=\"steps__item__content\">\n\t\t\t\t\t\t\t\t<h3 class=\"steps__item__title\">Await return information<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"steps__item__description\">We&#8217;ll send a confirmation of your registration for the programme to the e-mail address you provided.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"steps__buttons\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"button button--bordered steps__button\" href=\"https:\/\/kiddy.com\/en\/terms-of-the-10-year-warranty-service\/\" target=\"_blank\">Terms of use<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button button--black button--arrow steps__button button--long\" href=\"https:\/\/rma.kiddy.com\/10yw\/?lang=en\" target=\"_blank\">Get a 10-year warranty<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<\/section>\n\n\n\n<section id=\"\" class=\"faq acf-block acf-block-id-block_755635488773dea4da3e32ccdf8dfece  acf-block--mb acf-block--mt\">\n\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-md-10 offset-md-1 col-lg-8 offset-lg-2\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq__title\">Frequently asked questions<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"faq__items\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\" data-accordion-group>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-accordion>\n\t\t\t\t\t\t\t<button class=\"faq__item__header\" itemprop=\"name\" data-accordion-header>What do I need to do to get 10-year warranty?<\/button>\n\t\t\t\t\t\t\t<div class=\"faq__item__body\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-accordion-body>\n\t\t\t\t\t\t\t\t<div itemprop=\"text\">\n\t\t\t\t\t\t\t\t\tTo take advantage of the 10-year warranty, simply register the product at www.kiddy.com within 30 days of purchase.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-accordion>\n\t\t\t\t\t\t\t<button class=\"faq__item__header\" itemprop=\"name\" data-accordion-header>What documents do I need to apply for the 10-year warranty programme?<\/button>\n\t\t\t\t\t\t\t<div class=\"faq__item__body\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-accordion-body>\n\t\t\t\t\t\t\t\t<div itemprop=\"text\">\n\t\t\t\t\t\t\t\t\tTo apply for the 10-year warranty programme, you need your proof of purchase.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-accordion>\n\t\t\t\t\t\t\t<button class=\"faq__item__header\" itemprop=\"name\" data-accordion-header>How can I file a complaint?<\/button>\n\t\t\t\t\t\t\t<div class=\"faq__item__body\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-accordion-body>\n\t\t\t\t\t\t\t\t<div itemprop=\"text\">\n\t\t\t\t\t\t\t\t\tTo file a complaint, complete the form available at www.kiddy.com. In your message, thoroughly describe the fault and, if possible, attach photos or a short video showing the problem. After we accept your report, we\u2019ll send you information about the assigned case number and about the further course of the complaint process.yjnego.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"\" class=\"contact-info acf-block acf-block-id-block_8abf542ed8505d9cf99fb078e15a047a  acf-block--mb acf-block--mt\">\n\n\t<div class=\"container\">\n\t\t<div class=\"row contact-info__row\">\n\t\t\t<div class=\"col-12 col-lg-5 order-1 order-lg-0\">\n\t\t\t\t<h4 class=\"contact-info__title\">Can&#8217;t find an answer to your question? Contact us at<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"contact-info__group\">\n\t\t\t\t\t\t\t<a href=\"mailto:support@kiddy.com\" class=\"contact-info__group__link\">support@kiddy.com<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"contact-info__group__description\">Contact for individual customers <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"contact-info__group\">\n\t\t\t\t\t\t\t<a href=\"tel:+48 616 460 831\" class=\"contact-info__group__link\">+48 616 460 831<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"contact-info__group__description\">Contact number (Mo-Fri 8:00 &#8211; 15:00)<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-lg-6 offset-lg-1 order-0 order-lg-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture class=\"contact-info__picture\">\n\t\t\t\t\t\t<source srcset=\"https:\/\/kiddy.com\/app\/uploads\/2022\/07\/Kobieta-zapinajaca-pasy-dziecku-w-foteliku-Kiddy-CRUISERFIX3.webp\" type=\"image\/webp\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"contact-info__img\" src=\"https:\/\/kiddy.com\/app\/uploads\/2022\/07\/Kobieta-zapinajaca-pasy-dziecku-w-foteliku-Kiddy-CRUISERFIX3.jpg\" width=\"1632\" height=\"1224\" alt=\"Woman strapping a child in a Kiddy CRUISERFIX 3 car seat\">\n\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2861","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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